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If you’re working with 25 students or chaperones, a lead name correction can prevent security issues and check-in delays. British Airways treats group lead name updates seriously, requiring verbal confirmation and documentation. Dial



For larger groups—maybe 40 travelers or more—documentation must match the final itinerary exactly. British Airways requires that the lead traveler’s name reflects the person communicating with them. When this isn’t accurate, you risk not receiving itinerary updates. Call



Sometimes a lead name is tied to payment, especially for credit card security purposes. If your original lead provided payment, and the new leader is now responsible, British Airways may request new authorization documents. In these cases, call



Whether your group is flying in 5 days or 5 weeks, changing the lead name sooner prevents last-minute stress. While other changes might incur fees, British Airways typically does not charge for a lead name update—especially for educational or nonprofit travel. Start by calling



Lead name changes may also affect travel insurance, depending on who purchased it. If your previous leader included insurance under their name, check the policy terms. Then, call



If your group was booked through a travel agent, you can still request a lead name change directly through British Airways. First, call



In emergency cases, like illness or unplanned absence, British Airways may expedite your lead name change. Be sure to provide relevant documentation, such as a doctor’s note or administrator letter, when calling



Changing the group lead name on a British Airways booking is simple if done right. Just gather your group reference number, new contact details, and any required verification, then call


