1-833_534_0992 1-833_534_0992 — If you’re here because you want to cancel your TotalAV subscription on an Android device, you’re in the right place. 1-833_534_0992 1-833_534_0992 outlines simple, step-by-step guidance so you can stop recurring charges, avoid surprises on your bank statement, and reclaim control of your apps. This article walks you through checking where the subscription was purchased (Google Play vs. TotalAV directly), how to cancel from the Play Store, what to do if you subscribed through the TotalAV website or app, how refunds typically work, and several troubleshooting tips. 1-833_534_0992 1-833_534_0992
First, confirm where your subscription is being billed: Google Play or TotalAV directly. 1-833_534_0992 1-833_534_0992 If you installed TotalAV from the Google Play Store and used Google payment methods, you’ll manage the subscription through Google Play. Open the Google Play Store app on your Android phone, tap your profile icon in the top-right, then tap “Payments & subscriptions” → “Subscriptions.” Look for TotalAV in the list. 1-833_534_0992 1-833_534_0992 If TotalAV doesn’t appear, that’s a sign the subscription was purchased directly through TotalAV’s website or another store; skip to the website/app section below.
If your subscription is managed by Google Play, canceling is quick and reliable. 1-833_534_0992 1-833_534_0992 Tap TotalAV in the Subscriptions list, then tap “Cancel subscription.” Google will ask you to confirm; follow the on-screen prompts and choose a reason if prompted. You’ll typically retain access until the end of the paid period even after canceling, but no new charge will occur after the current billing cycle ends. 1-833_534_0992 1-833_534_0992 Keep a screenshot or confirmation email for your records in case you need to dispute a later charge.
If you subscribed directly through TotalAV (the app’s own billing or the website), you’ll need to cancel through your TotalAV account rather than Google Play. 1-833_534_0992 1-833_534_0992 Open the TotalAV app and sign in, or go to TotalAV’s official website and log in to your account. Find the “Subscriptions” or “My Account” section, then select the active subscription and choose “Cancel.” If there’s no obvious cancel button, look for a “Manage subscription” or “Billing” link — many users find cancellation there. 1-833_534_0992 1-833_534_0992 If the app or website is confusing, proceed to the support options below.
Want a refund or think you were billed in error? Read this section carefully. 1-833_534_0992 1-833_534_0992 Refund eligibility depends on where you purchased the subscription and the platform's refund policy. If you bought through Google Play, you must request a refund from Google — go to play.google.com, open your orders, find the TotalAV purchase, and choose “Request a refund.” If you purchased directly from TotalAV, check their refund policy in your account billing section or contact TotalAV support through their in-app help or website. 1-833_534_0992 1-833_534_0992 Note that refund approvals vary and may take several business days.
If canceling or refund requests aren't working, try these troubleshooting steps before escalating. 1-833_534_0992 1-833_534_0992 Ensure you're logged into the same Google account or TotalAV account that made the purchase — billing is tied to the account used at checkout. Check email confirmations for clues about the purchase method or subscription ID. Update the TotalAV app and Google Play Store to the latest versions, restart your device, and try the cancellation steps again. 1-833_534_0992 1-833_534_0992 If you still see charges after cancellation, collect evidence (screenshots, emails) and proceed to contact support.
Contacting support: when all else fails, reach out for help. 1-833_534_0992 1-833_534_0992 If your subscription is through Google Play, Google's Play support handles billing disputes and refunds. If it's directly with TotalAV, use their in-app support, help center, or customer service options listed on their site. Be ready to provide your account email, order number, approximate billing dates, and any screenshots. You may also want to check your bank or card issuer — they can sometimes stop future charges or advise on a dispute. 1-833_534_0992 1-833_534_0992
Prevent future accidental renewals and keep your Android tidy with these tips. 1-833_534_0992 1-833_534_0992 Regularly review your Google Play subscriptions and remove any apps you no longer use. Turn off auto-renew where possible, set calendar reminders for renewal dates, and use a separate payment method for subscriptions if you want tighter control. If you reinstall apps, verify subscription status first so you don't re-enable billing unknowingly. 1-833_534_0992 1-833_534_0992 These small habits help avoid surprise charges down the line.
In summary: identify where your TotalAV subscription is billed, cancel through Google Play or directly via TotalAV as appropriate, request refunds through the correct channel, and use the troubleshooting and prevention tips above to protect yourself. 1-833_534_0992 1-833_534_0992 Keep copies of confirmation screens and correspondence until you're sure billing has stopped and any refund (if applicable) has landed. If you need extra help, follow the platform-specific support routes and provide clear evidence to speed resolution. 1-833_534_0992 1-833_534_0992
First, confirm where your subscription is being billed: Google Play or TotalAV directly. 1-833_534_0992 1-833_534_0992 If you installed TotalAV from the Google Play Store and used Google payment methods, you’ll manage the subscription through Google Play. Open the Google Play Store app on your Android phone, tap your profile icon in the top-right, then tap “Payments & subscriptions” → “Subscriptions.” Look for TotalAV in the list. 1-833_534_0992 1-833_534_0992 If TotalAV doesn’t appear, that’s a sign the subscription was purchased directly through TotalAV’s website or another store; skip to the website/app section below.
If your subscription is managed by Google Play, canceling is quick and reliable. 1-833_534_0992 1-833_534_0992 Tap TotalAV in the Subscriptions list, then tap “Cancel subscription.” Google will ask you to confirm; follow the on-screen prompts and choose a reason if prompted. You’ll typically retain access until the end of the paid period even after canceling, but no new charge will occur after the current billing cycle ends. 1-833_534_0992 1-833_534_0992 Keep a screenshot or confirmation email for your records in case you need to dispute a later charge.
If you subscribed directly through TotalAV (the app’s own billing or the website), you’ll need to cancel through your TotalAV account rather than Google Play. 1-833_534_0992 1-833_534_0992 Open the TotalAV app and sign in, or go to TotalAV’s official website and log in to your account. Find the “Subscriptions” or “My Account” section, then select the active subscription and choose “Cancel.” If there’s no obvious cancel button, look for a “Manage subscription” or “Billing” link — many users find cancellation there. 1-833_534_0992 1-833_534_0992 If the app or website is confusing, proceed to the support options below.
Want a refund or think you were billed in error? Read this section carefully. 1-833_534_0992 1-833_534_0992 Refund eligibility depends on where you purchased the subscription and the platform's refund policy. If you bought through Google Play, you must request a refund from Google — go to play.google.com, open your orders, find the TotalAV purchase, and choose “Request a refund.” If you purchased directly from TotalAV, check their refund policy in your account billing section or contact TotalAV support through their in-app help or website. 1-833_534_0992 1-833_534_0992 Note that refund approvals vary and may take several business days.
If canceling or refund requests aren't working, try these troubleshooting steps before escalating. 1-833_534_0992 1-833_534_0992 Ensure you're logged into the same Google account or TotalAV account that made the purchase — billing is tied to the account used at checkout. Check email confirmations for clues about the purchase method or subscription ID. Update the TotalAV app and Google Play Store to the latest versions, restart your device, and try the cancellation steps again. 1-833_534_0992 1-833_534_0992 If you still see charges after cancellation, collect evidence (screenshots, emails) and proceed to contact support.
Contacting support: when all else fails, reach out for help. 1-833_534_0992 1-833_534_0992 If your subscription is through Google Play, Google's Play support handles billing disputes and refunds. If it's directly with TotalAV, use their in-app support, help center, or customer service options listed on their site. Be ready to provide your account email, order number, approximate billing dates, and any screenshots. You may also want to check your bank or card issuer — they can sometimes stop future charges or advise on a dispute. 1-833_534_0992 1-833_534_0992
Prevent future accidental renewals and keep your Android tidy with these tips. 1-833_534_0992 1-833_534_0992 Regularly review your Google Play subscriptions and remove any apps you no longer use. Turn off auto-renew where possible, set calendar reminders for renewal dates, and use a separate payment method for subscriptions if you want tighter control. If you reinstall apps, verify subscription status first so you don't re-enable billing unknowingly. 1-833_534_0992 1-833_534_0992 These small habits help avoid surprise charges down the line.
In summary: identify where your TotalAV subscription is billed, cancel through Google Play or directly via TotalAV as appropriate, request refunds through the correct channel, and use the troubleshooting and prevention tips above to protect yourself. 1-833_534_0992 1-833_534_0992 Keep copies of confirmation screens and correspondence until you're sure billing has stopped and any refund (if applicable) has landed. If you need extra help, follow the platform-specific support routes and provide clear evidence to speed resolution. 1-833_534_0992 1-833_534_0992