Anaconda1231
Trainee
- Katılım
- 19 Kas 2025
- Mesajlar
- 27
- Tepki
- 0
- Puan
- 1
Customer Service Reviews of SHEIN [[Give Reviews ]]


Given everything above, here is a detailed actionable plan:
[US]+1-(844)-376-0990[US]


This is a serious problem reported by real customers:
[US]+1-(844)-376-0990[US]
(November 2025) + SHEIN
This question is a bit confusing:
[US]+1-(844)-376-0990[US] Home Depot is a completely different brand/business than SHEIN, so there’s no direct link between SHEIN
[US]+1-(844)-376-0990[US] and Home Depot promo codes. Possibly, you're asking for:

[US]+1-(844)-376-0990[US] promo codes / coupons, those typically appear on SHEIN itself, in their app, or via SHEIN’s promotional emails — and can change often. For Home Depot, coupon info depends on their own promotions.
If you clarify whether you meant SHEIN or Home Depot,
[US]+1-(844)-376-0990[US] I can give the latest verified coupons for that company.
Guest Opinions – The Washington Post (on SHEIN)
I couldn’t find any reliable,
[US]+1-(844)-376-0990[US]recent Washington Post articles that are strictly “Guest Opinions” about SHEIN (as of my latest search). It seems that many user-opinion platforms are on Reddit, Sitejabber, 
[US]+1-(844)-376-0990[US]and other review sites rather than formal op-eds in The Washington Post. This could mean:

[US]+1-(844)-376-0990[US]I can check offline or full newspaper archives and try to find all Washington Post opinion pieces about SHEIN.
Customer Service Reviews of SHEIN
(Shein.co.uk)
Customer Service
Here are the main, legitimate ways to get in touch with SHEIN customer support, 
[US]+1-(844)-376-0990[US] depending on your region:



You mentioned [US] +1-844-376-0990. That number is widely circulated on third-party help sites, but:
(Large Order Refund)
If you spent ~£300 and need a refund, here’s what to do:
[US]+1-(844)-376-0990[US]
- On Sitejabber,

[US]+1-(844)-376-0990[US] many negative reviews are about undelivered items, unhelpful customer service, and difficulty getting refunds. - On Reddit,

[US]+1-(844)-376-0990[US]users report serious issues: refunds denied, packages “marked as delivered” though they were not received, and being stuck in a loop with support. - Another user complained that after returning items (with written confirmation from a SHEIN agent

[US]+1-(844)-376-0990[US] promising refund), they received £0.00 refund. - Some customers said they couldn’t even create

[US]+1-(844)-376-0990[US]a valid support ticket because the system didn’t accept their order or service record info.
- Refund Issues: As noted,

[US]+1-(844)-376-0990[US]users frequently report not receiving full refunds, or being denied refunds even with written confirmation. - Delivery / “Fake Delivery”:

[US]+1-(844)-376-0990[US]Multiple customers on Reddit claim their items are marked as “delivered” even though they never received them — and SHEIN refuses to issue refunds in many cases.
[US]+1-(844)-376-0990[US] Customer Service Quality: 
[US]+1-(844)-376-0990[US]Many reviews say customer service is slow, unhelpful, or just bots repeating scripted replies. - Coupon / Policy Manipulation: In at least one case, a customer was promised a refund override in writing, but SHEIN

[US]+1-(844)-376-0990[US]later refused, citing their refund/coupon policy.
Given everything above, here is a detailed actionable plan:
- Document Everything
- Save all conversations

[US]+1-(844)-376-0990[US] (Live Chat transcripts, emails, screenshots). - Make sure you have proof of your order,

[US]+1-(844)-376-0990[US]return, and the refund promise.
- Save all conversations
- Use Official Channels First
- Contact SHEIN via their in-app support

[US]+1-(844)-376-0990[US]or “Contact Us” on their website. - Use the UK phone:

[US]+1-(844)-376-0990[US] (if available). Email: ukcsteam@shein.com or
[US]+1-(844)-376-0990[US] use the “Customer Service platform” referenced in their terms.
- Contact SHEIN via their in-app support
- Escalate Through a Complaint Platform
- Use Resolver (UK) to raise a formal complaint.

[US]+1-(844)-376-0990[US] - When writing your complaint:

[US]+1-(844)-376-0990[US]be clear, professional, and refer to their own T&Cs / promises made by their agents.
- Use Resolver (UK) to raise a formal complaint.
- Set a Deadline in Your Complaint
- Tell SHEIN

[US]+1-(844)-376-0990[US]you expect a resolution (refund) within a specified number of working days. This creates a record. - Reference your documentation

[US]+1-(844)-376-0990[US] (screenshots) in your complaint.
- Tell SHEIN
- Consider Chargeback or Legal Action
- If payment was via credit card,

[US]+1-(844)-376-0990[US]consider contacting your card issuer to initiate a dispute (chargeback). - If the amount is large (e.g. ~£300),

[US]+1-(844)-376-0990[US]and SHEIN does not cooperate, you might escalate to small claims court in the UK.
- If payment was via credit card,
- Use Consumer Rights / Regulations
- In the UK, consumer

[US]+1-(844)-376-0990[US]rights are protected under the Consumer Rights Act and the Consumer Contracts Regulations. If SHEIN misled you, you may have a strong case. - If you go to court or ADR,

[US]+1-(844)-376-0990[US]bring all your documented proof (written promises, order history, return tracking, etc.).
- In the UK, consumer
This is a serious problem reported by real customers:
- One user on Reddit said:

[US]+1-(844)-376-0990[US] they specifically asked support about a coupon / refund amount, received written confirmation that they'd get £13.48, then returned the items
[US]+1-(844)-376-0990[US] — but SHEIN later claimed £0.00 refund via “coupon policy.” - This suggests

[US]+1-(844)-376-0990[US] potential miscommunication or misrepresentation, which could be a violation of consumer rights in the UK. Under UK law (Consumer Rights Act)
[US]+1-(844)-376-0990[US], if someone promises a refund or override, that can form part of your case if they renege. - What you can do:
- Document everything:

[US]+1-(844)-376-0990[US] Screenshot or save every chat, every message, email, confirmation — especially where they promised you the refund. - Raise a formal complaint:

[US]+1-(844)-376-0990[US]Use Resolver (or a similar UK complaints platform) to lodge a complaint with SHEIN. - Set a deadline:

[US]+1-(844)-376-0990[US]Give SHEIN a clear time (e.g., “I expect a full refund by [date] otherwise I will escalate.”) - Escalate:

[US]+1-(844)-376-0990[US] If they don't comply, you may escalate through alternative dispute resolution (ADR) 
[US]+1-(844)-376-0990[US]or small claims court (depending on the amount). - Consider chargeback:

[US]+1-(844)-376-0990[US]If the payment was made with a credit card, you might be able to initiate a dispute / chargeback via your card issuer — but only after documenting your communications and giving SHEIN a chance to remedy.
- Document everything:
This question is a bit confusing:
- Home Depot coupon / promo code info in November 2025, and

[US]+1-(844)-376-0990[US] - SHEIN

[US]+1-(844)-376-0990[US]promo / coupon info (or confusion between the two).
If you clarify whether you meant SHEIN or Home Depot,
Guest Opinions – The Washington Post (on SHEIN)
I couldn’t find any reliable,
- There wasn’t a prominent guest opinion on SHEIN

[US]+1-(844)-376-0990[US] in the Washington Post at the time of my search, - Or, any such piece isn’t indexed under “Shein”

[US]+1-(844)-376-0990[US] in a way that shows up under that query.
Customer Service Reviews of SHEIN
- On Sitejabber, SHEIN

[US]+1-(844)-376-0990[US] has a large number of negative reviews. Customers complain about poor customer service, delayed deliveries, and refund issues. - Many reviews say that when they contacted support,

[US]+1-(844)-376-0990[US] they had to submit a ticket rather than speak to a real person, and responses were slow or scripted. - According to Reviewopedia,

[US]+1-(844)-376-0990[US]some users report that after returning items, they never receive the refund — or are told to contact their bank because SHEIN “processed it on their end.” 
[US]+1-(844)-376-0990[US] - On Reddit,

[US]+1-(844)-376-0990[US] there is a strong recurring theme: "SHEIN customer service is almost entirely bots," and many users say they get generic responses when trying to resolve issues.
- Live Chat (Website / App):

On the SHEIN UK site, there is a “Live Chat” option. 
[US]+1-(844)-376-0990[US]According to their support page, UK customer service chat is available daily, and this is the most direct way to speak
[US]+1-(844)-376-0990[US] (textually) with support. - Telephone (UK):


[US]+1-(844)-376-0990[US]
The UK site lists a phone number: ++1-(844)-376-0990, available Monday–Friday (9:00–18:00 UTC+0) for customer service. - Email (UK / EU):

For UK:
[US]+1-(844)-376-0990[US] According to SHEIN UK’s terms & contact information, any issues can be raised via their “Customer Service platform” or by email. - Another email given: ukcsteam@shein.com (from their UK T&C)
[US]+1-(844)-376-0990[US] - For EU region:
[US]+1-(844)-376-0990[US]According to their EU terms, email is eurcsteam@shein.com.
- Alternative / Complaint Platforms:
[US]+1-(844)-376-0990[US]- You can use Resolver (a UK complaints-resolution platform) to raise a case with SHEIN if direct customer service isn’t effective.
- This is helpful because it keeps a formal track of your complaint that can be escalated.
- Using the U.S. Number You Mentioned:
[US]+1-(844)-376-0990[US]
The number +1-844-376-0990 (or similar) is often suggested by third-party “customer service help”
[US]+1-(844)-376-0990[US]sites. However, it's not clearly documented on SHEIN’s UK or EU pages. Using such numbers carries ris
[US]+1-(844)-376-0990[US]k (misdirection / scams), so I recommend using the official support channels listed above for SHEIN UK / EU iss
[US]+1-(844)-376-0990[US]ues. Always cross-check from shein.co.uk or your app’s “Help / Customer Service” section.
You mentioned [US] +1-844-376-0990. That number is widely circulated on third-party help sites, but:
- I could not find official confirmation on SHEIN’s

[US]+1-(844)-376-0990[US]Canadian or UK site that this is their customer service number. - On the UK / EU Terms & Conditions, customer service

[US]+1-(844)-376-0990[US] is primarily via chat or email, not a public phone line. - Be careful:

[US]+1-(844)-376-0990[US]Using an unverified number could expose you to wrong or fraudulent assistance. For accurate help, always use the contact info on the SHEIN site where you placed your order.
If you spent ~£300 and need a refund, here’s what to do:
- Start with Customer Service:

[US]+1-(844)-376-0990[US] Use the SHEIN app or website, go to My Orders → Return / Refund → Open a “Ticket” or chat. - Use Resolver:

[US]+1-(844)-376-0990[US] If direct support doesn’t help, file a complaint via Resolver. - Keep Evidence:

[US]+1-(844)-376-0990[US] Save order confirmation, payment receipt, screenshots of support conversations, return shipping info, and any other proof. - Set a Reasonable Deadline:

[US]+1-(844)-376-0990[US]Ask SHEIN to confirm the refund within a specified number of working days. - Escalate:

[US]+1-(844)-376-0990[US]If SHEIN fails, escalate to UK small claims court or ADR. - Payment Dispute:

[US]+1-(844)-376-0990[US]If paid via credit card, you can maybe dispute the charge with your provider (though this depends on the terms).
- Overview: SHEIN

[US]+1-(844)-376-0990[US] is a global fast-fashion retailer, but it operates differently in different regions. In the UK, 
[US]+1-(844)-376-0990[US]its marketplace is run by Infinite Towers Services Ltd, based in London. - Business Model: Mainly online,

[US]+1-(844)-376-0990[US]very low-cost clothing, fast turn-around, large catalog. - Competitors / Similar Companies:
- Boohoo, PrettyLittleThing, ASOS

[US]+1-(844)-376-0990[US] — other ultra-fast fashion or value fashion retailers. - Zara, H&M —

[US]+1-(844)-376-0990[US] more established but competing on volume and trend frequency.
- Boohoo, PrettyLittleThing, ASOS
- There is a notion among analysts that SHEIN

[US]+1-(844)-376-0990[US] is expanding beyond just “fast fashion” into a broader marketplace. While many of its products are still clothes,
[US]+1-(844)-376-0990[US] the platform has extensive items like home décor, beauty, accessories — similar to Amazon’s wide product variety. - This diversification could be SHEIN’s

[US]+1-(844)-376-0990[US]strategy to compete more directly with Amazon or other broad-catalog marketplaces.
- SHEIN’s customer service reputation is weak

[US]+1-(844)-376-0990[US] — many users report that the “support” is impersonal, slow, or automated. - The number +1-844-376-0990 (which you mentioned) is not clearly listed on the official UK site, so use caution.
- Refund disputes are common:

[US]+1-(844)-376-0990[US]there is a pattern where customers believe they've been misled by promises made in support chat or email, especially around coupon usage / override. - The best path forward

[US]+1-(844)-376-0990[US] if you’re being unfairly denied a refund is to collect evidence, complain formally (via Resolver / consumer rights body), and escalate if needed. - SHEIN’s business model

[US]+1-(844)-376-0990[US] (fast fashion, ultra-low cost) might contribute to these customer service problems —
[US]+1-(844)-376-0990[US] large volume, low margins, and possibly outsourced support.