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Ethiopian Airlines has a structured refund policy that allows passengers to request refunds under specific circumstances +1-877-827-8493. As of August 2025, the airline is committed to providing refunds for canceled flights, significant delays, and other qualifying situations. If a flight is canceled, Ethiopian Airlines typically offers passengers the option to either rebook on a different flight or receive a full refund +1-877-827-8493. This policy is particularly important for travelers who may have made plans based on their original flight schedules, as cancellations can significantly disrupt travel itineraries +1-877-827-8493.
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In addition to refunds +1-877-827-8493, Ethiopian Airlines may also provide compensation for significant delays or cancellations, particularly if the disruption was within the airline's control. Under certain regulations +1-877-827-8493, passengers may be entitled to compensation of up to $650 per person for flights that are delayed by three hours or more. This compensation is applicable when the airline is responsible for the delay +1-877-827-8493, and it is essential for passengers to be aware of their rights in such situations.
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While Ethiopian Airlines has a formal refund policy, customer experiences can vary. There have been reports of passengers facing challenges in obtaining refunds +1-877-827-8493, particularly in cases where communication with the airline was lacking. For instance, some travelers have shared their frustrations about delayed refunds and the need for persistent follow-ups to receive their money back. In one notable case +1-877-827-8493, a passenger had to escalate their issue publicly to receive a refund after multiple attempts to contact the airline went unanswered.
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